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'I absolutely love Christmas!' exclaims Eloise who lives with her family and friends, at the Plaza hotel. So, with her 'mostly companion' Nanny, Eloise sets off celebrating the season in her own irrepressible style. Rachel, the daughter of Plaza owner Mr. Peabody, is supposed to marry Brooks Oliver, but she used to like Bill, a waiter (which may be one reason Rachel was sent away to college). Eloise, is a good friend of Bill, and she thinks something is just not right about Brooks. Meanwhile, Mrs. Thornton has threatened to turn Eloise's turtle into soup. But when she hears bad news about the cranky old lady, Eloise shows her compassionate side.